Birthing Families Require Immediate Support.

Families on Medi-Cal have the right to a doula of their choice.

Qualified doulas are ready and willing to serve. Families are being denied the right to choose one.

330+ signatures 120+ Medi-Cal members 60+ organizations Every region of California
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There is an active maternal health crisis.

Managed Care Plans are relying on a narrow definition of "lack of demand" for doulas that doesn't align with the need of the majority of California families who haven't been empowered to exercise their right to a doula. Too many families remain unaware of the improved birth outcomes doulas provide, or have not fully utilized the Medi-Cal Doula coverage they are entitled to.

We want the maternal health crisis to end, to improve birth & postpartum outcomes, and increase doula access. Doulas are a vital part of the solution and families need access now — with a statewide goal to reduce health disparities for the hardest-hit populations by 50% by 2025 (last year). California has failed to reach that goal. Now we need to act.

Every year, more than 40,000 families in LA County — and over 150,000 across California — give birth through Medi-Cal. Each one has the right to a doula of their choice. Particularly, in communities that are experiencing the highest rates of maternal morbidity and mortality, having a doula who comes from their cultural or linguistic background to advocate for them becomes crucial.

Health plans are allowed to define their network as "adequate" for the demand and declare they have "enough" doulas. But that math is broken at the root: most families don't know that the doula benefit exists, so measured demand stays artificially low. Plans use that suppressed number to justify turning away qualified providers who are ready to serve families.

PAVE-approved Medi-Cal doula providers wait months and even years for contracts. Claims go unpaid. Families who do find a trusted doula are told that the doula can't be contracted in time. The need is real and the doulas are ready. The barrier is the system in between — and it's one the plans and DHCS can fix.

Doula care itself isn't in question: ACOG (American College of Obstetricians and Gynecologists) and the Society for Maternal-Fetal Medicine recognize continuous doula support as one of the most effective strategies for improving birth outcomes. Families have a right to care that is proven to work.

1

Honor the right to choose

Families may choose a doula of their choice — including offering a Letter of Agreement so a trusted, not-yet-contracted doula can serve them in time. Don't cap the network before every family has access.

2

Remove contracting barriers

Contract more doulas to meet families' real needs, and stop delaying or denying contracts for doulas already PAVE-approved to serve high-risk communities.

3

Pay fairly and on time

Cover administrative costs and process claims promptly. End the payment delays and denials that make this work financially unsustainable for an independent, non-clinician workforce.

4

Drop unrealistic rules & add transparency

Eliminate insurance requirements — like umbrella and cyber coverage — that are financially out of reach and don't fit the doula profession. Bring transparency to billing and claims.

Who signed

This is what demand looks like.

The people who signed are exactly the community this benefit was built for: the families who receive care and the doulas who provide it, in every region of the state.

330+

Signatures across California

Individuals and organizations who put their names on the record in support of families' right to doula care.

120+

Medi-Cal members signed

The very members plans say aren't asking — adding their own names to the demand.

Signatures by region

Bay Area98
LA County97
Inland Deserts55
Central Region28
South Coast25
North Central23
Outside CA / other6

In their own words

Why people signed

Signers were invited to share why this matters. Here are a few of their voices.

"As a mother who was a Medi-Cal recipient during pregnancy and now serves as a doula for mothers on Medi-Cal, I know the invaluable support of a doula would've made a significant difference in my experience. We have worked tirelessly to ensure this benefit is accessible to families and sustainable for doulas, but bureaucracy is creating a barrier. California should be the safest place for moms and babies!"
Chantel The Chaun Collective
"2 years waiting to be contracted with several MCPs is unacceptable. I have had to deny support to birthing families because of these barriers."
Adriana AM Birth Services
"It is unconscionable to tell people they have a benefit and keep it just out of reach for them to use it. Doulas are ready to serve and lift the heavy burden of the maternal health crisis in this state! To block them from doing it is inhumane!"
Leeartric Momma Lee's Douliveries
"I'm often forced to turn clients away due to managed care contracting barriers, even though I'm fully qualified to support them. This creates unnecessary stress, delays care, and disrupts trust at a critical time. The system shouldn't block access to care that already exists."
Tracy Aya Birth Collective
"We got credentialed with Medi-Cal in a week. However, all the mothers in our area are with an MCP, and we have been waiting over 6 months with no response — unable to serve countless families in our rural area due to the delay."
Krystal Embrace Childbirth & Lactation
"I have had to turn down countless potential clients as the MCPs tell me they have 'enough' doulas and aren't contracting anymore. Meanwhile, if I accept a 10–20% cut to the already low reimbursement rates, I can instantly be contracted through a third-party biller. This barrier is not equitable for me as a business owner, nor for clients who should have a broad choice in doulas."
Xana PAVE-approved doula, Central Region
"I am a doula and I am also a recipient of Medi-Cal. I have learned first hand as a member the difficulty in getting a doula. As a doula, I have learned how difficult and sometimes impossible it is to get contracted with a managed care plan."
Teeya Northern Region
"As a Family Physician who delivers babies, I believe that doula care improves outcomes and gets families off to a great start, which will have a ripple effect on children's health and school readiness. It's cost effective too, lowering the rate of C-sections and complications."
Barbara Family Physician, Bay Area
"A doula saved my life and provided me with support while away from all my family."
Keyara Los Angeles County
"The more time doulas have to spend arguing with managed care plans is time we don't get to spend with our clients — preparing them for birth and continuing to support them postpartum for months afterwards."
Sara My Holistic Doula

Standing together

The organizations behind this letter

Doulas, birth collectives, community health organizations, legal advocates, and care providers across the state added their names alongside individual signers.

Convening coalition partner Signing organization

Add your name

Babies don't wait. Families can't wait.

The letter is still gathering signatures. Add your name to urge California's Medi-Cal managed care plans to remove the barriers between families and their right to a doula of their choice.

Your donations empower Frontline Doulas' collective advocacy efforts and facilitate these community convenings.